General Data Protection Regulations Officer - Danielle Miller of F1 Systems Ltd
Our commitment to your privacy
At F1 Systems Ltd, we are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We do not intend to share you information with any third parties.
We collect information about you for one reason: to process your enquiry.
We do not cold call so the only way we will contact you via telephone is for on going correspondence and if you are happy for us to have your contact telephone number.
We will not email you in the future unless you have given us your consent. Giving us a business card or other print media, or sending us an email or other digital correspondence is deemed consent to contact you back in the future.
We will give you the chance to refuse any marketing email from us or from another trader in the future.
The type of information we will collect about you includes: Your Name and Email Address and a contact telephone number.
We will never collect sensitive information about you without your explicit consent, this may include, you working hours for access to your property with regards to any work that is being carried out at the property or collecting materials at specific times etc.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us and requesting the information we hold. If you find any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and the law.
If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first, this is very unlikely.
What we collect
We may collect the following information:
- Name and job title (if we purchase materials from you)
- Contact information including email address.
- Information about your employment, such as place of work.
- Demographic information such as postcode, preferences and interests.
- Other information relevant to customer surveys and/or offers.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- If you have previously agreed to us using your personal information for direct marketing
purposes, you may change your mind at any time by writing to or emailing us.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to us or email us.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrec
Disclosures of your personal data
We do not allow our any organisations to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
Web based data will only be stored on secure UK based servers.
In addition, we limit access to your personal data to those employees, agents, contractors and organisations who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any organisation, legal, accounting, or reporting requirements.
You can ask us to delete your data, but this may limit your ability to access some of the services we offer.
Your legal rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. Instances of these circumstances are:
- Request access to your personal data
- Request correction of your personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Right to withdraw consent
If you wish to exercise any of the rights set out above, please contact us.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.